At CalSets ("we," "our," "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, including our website, mobile applications, and any other products or services we offer (collectively referred to as "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identifiable Information (PII):

• Name, email address, phone number, and other contact details you provide when creating an account or booking appointments.
• Business information such as company name, services offered, and professional details.
• Any information you provide through inquiry forms, sign-up forms, or customer support requests.

Usage Data:

• Details about your interaction with our website and app, including IP address, browser type, device type, and operating system.
• Pages visited, time spent on pages, and actions taken within the platform.

Cookies and Tracking Technologies:

We use cookies, pixels, and similar tracking technologies to improve your browsing and booking experience. You can adjust your browser settings to refuse cookies if preferred.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, maintain, and improve our Services, respond to inquiries, and facilitate bookings.
• To send important updates, newsletters, and promotional materials related to CalSets services.
• To analyze usage trends, monitor traffic, and enhance user experience on our website and app.
• To comply with legal obligations and enforce our Terms of Use.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share information with trusted third-party vendors who assist us in delivering our Services (e.g., hosting providers, payment processors like Stripe).
• Legal Compliance: If required by law, we may disclose information to comply with legal obligations or respond to lawful requests by authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.

4. Your Data Protection Rights

Depending on your location, you may have certain data protection rights, including:

• Access: The right to access the personal data we hold about you.
• Correction: The right to correct inaccurate or incomplete information.
• Deletion: The right to request the deletion of your personal data.
• Restriction: The right to restrict the processing of your personal data.
• Objection: The right to object to processing based on legitimate interests.

To exercise any of these rights, please contact us using the information provided below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, features, or legal obligations. Any significant updates will be posted on our website with the revised effective date.

If you have any questions about this Privacy Policy, please contact us at hello@zstudioo.com.